The portfolio
Five substantial case studies. Search by project, skill or topic to find the evidence most relevant to your role.
5 case studies
No matching case studies. Try another search or choose all work.
NHS England · Interaction Designer
Connecting product discovery, role selection and approval across a national healthcare platform.
Key decision Give requesters clearer role information while preserving the context approvers need.
What the work produced Future service maps, interaction patterns and prioritised improvements.
Read case study about Access request across NHS Data (FDP)
NHS England · Interaction Designer
Helping operational users interpret demand, direction and uncertainty in a live forecasting tool.
Key decision Remove a traffic light concept that could turn an uncertain forecast into an apparent certainty.
What the work produced Research synthesis, design concepts and handover recommendations.
Read case study about Making A&E forecasts useful for planning
Middlesex University · Senior UX Designer, fixed term contract
Research, information architecture and prototypes for the university website and staff portal.
Key decision Use research and task testing to shape navigation, content hierarchy and course discovery.
What the work produced Research, Figma prototypes and a development handover.
Read case study about Helping students find the right information
Surrey and Borders Partnership NHS · UX Designer
Mapping a specialist care pathway and testing how clinicians move through it.
Key decision Connect the pathway map to wireframes and observed tasks, then refine through testing.
What the work produced Pathway maps, prototypes, usability testing and UAT.
Read case study about A connected mental health pathway
NHS and charity collaboration · UX Designer
Connecting the referral journey with the tools used by NHS and charity teams.
Key decision Use journey evidence to connect partner touchpoints and improve accessible routes into support.
What the work produced Research, partner dashboards and referral touchpoints.
Read case study about Joining up the route to supportSenior and lead opportunities in interaction, service and product design.
London hybrid or UK remote.